Welcome to Riddle Hospital. As part of Main Line Health, we provide you the services of an exceptional team of highly skilled and dedicated individuals. While each staff member is a specialist in his or her chosen field, we all share a common commitment to your good health and well-being.
Providing a safe environment for patients, staff and the community is integral to our focus of delivering high-quality care. Main Line Health requires visitors to obtain a temporary visitor's badge from our Greeter Service Ambassadors located at the main entrance of our hospitals. A government-issued ID (state ID, driver's license, passport, etc.) is required to receive a visitor's badge.
Patient advocacy information
Riddle Hospital's patient relations director serves as a liaison between you and the hospital administration. The Patient Relations Department assists patients and families in seeking solutions to problems and concerns. Our main goal is to make your association with Riddle Hospital as pleasant as possible.
During your stay at the hospital, you may be visited by volunteer patient representatives. If the patient representative cannot help in a specific situation, your concerns will be relayed to the Patient Relations Department to be resolved. Please feel free to call the Patient Relations Department at 484.227.3686.
Questions, concerns and complaints
To share your concerns, suggestions or experience with any Main Line Health hospital, please contact our Patient Relations Department by calling: 1.484.337.2662. You or your representative can also file by mail by sending your written grievance to Regulatory Department, Gerhard Building, 130 South Bryn Mawr Avenue, Bryn Mawr, PA 19010, fax to 1.484.337.2013, or email [email protected]. Please note that this fax number is not to be used for medical record requests.