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Main Line Health responds to the coronavirus, institutes visitor restrictions

March 12, 2020 News Releases

Main Line Health continues to closely follow the latest information and updates from the Centers for Disease Control and Prevention(CDC) regarding the coronavirus pandemic that is rapidly evolving in the United States and abroad. Main Line Health is committed to providing patients, staff and the community with up-to-date information about the COVID-19 outbreak in the region and how Main Line Health is responding.

“The safety of our patients, staff and community is paramount,” says Jack Lynch, FACHE, president and CEO, Main Line Health. “We remain committed to providing a safe environment for all who seek care at our facilities. In an effort to protect the safety and health of our patients and staff, we have instituted several precautionary measures to reduce the likelihood of COVID-19 infection and community spread.”

Those measures include:

  • Implementing visitor restrictions and screening protocols
  • Canceling all community events and classes hosted by Main Line Health
  • Placing volunteer duties and activities on hold
  • Restricting on-site visits from third-party vendors
  • Restricting deliveries of food, flowers, etc. to patients
  • Restricting clinical access for nursing students in training at Main Line Health facilities

Additionally, patients who present at a Main Line Health facility with a fever or symptoms of respiratory illness are to proceed to the nearest main entry to seek assistance in obtaining a face mask. Patients scheduled to seek care at a Main Line Health facility for routine appointments or testing and have a fever or flu-like symptoms should reschedule the appointment or testing and consult their health care provider.

Visitor restrictions in place at Main Line Health

Effective Friday, March 13, 2020, Main Line Health is implementing visitor restrictions in inpatient and outpatient areas of all hospitals and health centers. Visitors will not be permitted in inpatient areas, unless clinically necessary as determined by the health care team. In outpatient areas and in maternity units, patients are permitted to have one support person with them. Any approved visitor must pass a risk assessment screening before entry, which includes a series of questions related to travel and respiratory symptoms. For more information specific to maternity patients, visit mainlinehealth.org/conditions-and-treatments/conditions/covid-19.

Testing for COVID-19 at Main Line Health

The CDC has developed criteria for identifying a “person under investigation (PUI)” for COVID-19 based on what is known about the previous coronavirus cases. Currently, the test is not available in U.S. hospitals or other primary care settings. Testing criteria is changing daily.Currently, the CDC only recommends diagnostic testing of patients who have a fever or are symptomatic and have been in contact with a person who has tested positive for COVID-19.

Please be advised: Testing for COVID-19 is not available at all sites across Main Line Health. If a patient feels sick and is at risk for coronavirus, they should call their primary care provider to determine if they are a candidate for testing. If they require testing, their primary care provider will tell them where to go for testing. Any travelers who have recently returned from China, Iran, Europe and South Korea should self-monitor for respiratory symptoms. Before going to the doctor’s office or the emergency room, they should call the Pennsylvania Department of Health at 1.877.PA.HEALTH (724.3258) and their doctor’s office or emergency room before going.

Who can I contact with questions?

If you have concerns or questions about COVID-19 or are exhibiting respiratory symptoms, please contact your primary care provider. If you believe you require emergency care, please call 911. For additional information, please visit mainlinehealth.org/conditions-and-treatments/conditions/covid-19. You can also find information about coronavirus by visit CDC.gov or your state’s Department of Health page.

About Main Line Health

Founded in 1985,Main Line Health is a not-for-profit health system serving portions of Philadelphia and its western suburbs. Main Line Health’s commitment—to deliver advanced medicine to treat and cure disease while also playing an important role in prevention and disease management as well as training physicians and other health care providers—reflects our intent to keep our community and ourselves well ahead. A team of more than 10,000 employees and 2,000 physicians care for patients throughout the Main Line Health system.

At Main Line Health’s core are four of the region’s most respected acute care hospitals—Lankenau Medical Center, Bryn Mawr Hospital, Paoli Hospital and Riddle Hospital—as well as one of the nation’s recognized facilities for rehabilitative medicine, Bryn Mawr Rehabilitation Hospital.

Main Line Health also includes Mirmont Treatment Center for drug and alcohol recovery; Main Line Health HomeCare & Hospice, which includes skilled home health care, hospice and home infusion services; Main Line Health Centers, primary and specialty care, lab and radiology, and other outpatient services located in Broomall, Collegeville, Concordville, Exton, King of Prussia and Newtown Square; Lankenau Institute for Medical Research, a biomedical research organization; and Main Line HealthCare,one of the region’s largest multispecialty physician networks.

Main Line Health is the recipient of numerous awards for quality care and service, including System Magnet® designation, the nation’s highest distinction for nursing excellence and the Mid-Atlantic Alliance for Performance Excellence (MAAPE) Excellence Award. Main Line Health is committed to creating an environment of diversity, respect and inclusion and has proudly embraced the American Hospital Association’s #123forEquity Pledge to Act to eliminate disparities in care. We are dedicated to advancing patient-centered care, education and research to help our community stay healthy.