Visiting hours

At our four acute care hospitals—Lankenau Medical Center, Bryn Mawr, Paoli and Riddle hospitals—Main Line Health patients are permitted to have visitors 24 hours a day, seven days a week, as long as it is not disruptive to their healing. Visitation will be individualized to meet the patient’s and family’s needs. Staff members will support and facilitate this to the best of their ability whenever possible. We may need to limit or restrict visitors to better care for the patient or other patients and to protect their health, privacy and safety. Patients have the right to be made aware of any clinical limitations or restrictions. Patients also have the right to decide whether or not they want visitors during their stay and may designate who can visit. Main Line Health will not restrict, limit or deny any visitor on the basis of race, color, national origin, religion, gender, gender identity or expression, sexual orientation, relationship status or disability. Click here to view the visiting policy for Bryn Mawr Rehab Hospital.

Parking locations

Lankenau Medical Center

Self-parking is available in Garages A, B and D. There is also an accessible parking lot next to the Heart Pavilion. For your convenience, valet parking is available at the main entrance of the hospital and at the street-level entrance to the Heart Pavilion, Monday to Friday, 6:00 am–9:00 pm. There is a fee for valet parking.

If you are parking in a garage, you will get a token and pay at a kiosk in the garage on the way out. Bring your token to the information desk in Lobby A, B or D (Heart Pavilion) to have your token discounted.

If you require a wheelchair or need special assistance, please call Volunteer Services at 484.476.2138.

Bryn Mawr Hospital

Visitor parking is available at the 101 Bryn Mawr Avenue Garage and the Old Lancaster Road Garage, which is adjacent to the North Medical Office Building. In addition, valet service is available at the Warden Lobby entrance to the hospital, which is located on Old Lancaster Road. Valet service is available Monday through Friday from 6:00 am to 9:00 pm. Rates are posted. Bryn Mawr Hospital offers free parking to all active-duty service members and veterans of the U.S. Armed Forces.

If you require a wheelchair or need special assistance, please contact the information desk at 484.337.3248 (130 South Bryn Mawr Avenue Lobby) or 484.337.4589 (Main Entrance/Warden Lobby).

Paoli Hospital

Visitor parking is available in the visitor garage and in the MOB (Medical Office Building) lots. Valet parking is available in the valet lobby.

Parking is FREE for all patients and visitors at Paoli Hospital.

If you require a wheelchair or special assistance inside the hospital, please call Transport Services at 484.565.1106.

Riddle Hospital

Free parking is available in surface lots in front of the hospital and behind Health Center 3. Paid parking is available in the South Garage in the back of the hospital and in the West Garage behind Health Center 4. Valet parking is available in the Outpatient Pavilion area of the hospital for a fee. (Monday to Friday, 8:00 am to 4:00 pm, excluding major holidays.)

If you require a wheelchair or need special assistance, please notify a staff member or volunteer at an information desk.

Bryn Mawr Rehab Hospital

Free parking for patients and visitors is available in the main parking lot 24 hours a day, seven days a week. Patients and visitors are cautioned not to park in reserved areas or certain designated areas. Please be sure to lock your car. If you need assistance, please contact Security on-site at 484.596.5683 or the security manager at 484.596.3993.

Lounges

You are invited to use the lounge available on each patient floor as a quiet place to read or visit.

In the psychiatry unit at Bryn Mawr Hospital, visitors must remain in the living and dining room areas.

Public restrooms

Please do not use the bathrooms in patient rooms. They are reserved for patients to protect their health. Public restrooms, including gender-neutral restrooms, are located throughout our hospitals.

Pastoral/spiritual care/meditation room

Spiritual care professionals provide religious, spiritual and emotional support to persons of any or no religious tradition. Some of the ways care is provided includes empathetic listening, crisis or brief pastoral counseling, guided meditation, spiritual resources such as religious texts, supportive care surrounding difficult decisions, prayer and sacramental support. A spiritual care professional also able to help with special dietary needs related to faith, culture or tradition and can help patients honor rites and rituals specific to their own traditions.

To talk with a spiritual care professional or to learn more about pastoral services, please call:

  • Lankenau Medical Center – 484.476.2020
  • Bryn Mawr Hospital – 484.337.3320
  • Paoli Hospital – 484.565.8028 – Monday to Friday, 9:00 am to 5:00 pm
    • The chaplain is available for emergent needs 24 hours a day, seven days a week when paged by any Paoli staff member.
  • Riddle Hospital – 484.227.3212
  • Bryn Mawr Rehab Hospital – 484.596.5736

For your convenience and comfort, an interfaith prayer and meditation room is located on the first floor and is available 24 hours a day.

ATM

For your convenience, an automated teller machine (ATM) is located:

  • Lankenau Medical Center – In the main lobby, the emergency department vending area, Medical Office Building East, and in the Atrium under the escalator
  • Bryn Mawr Hospital – Near the cafeteria
  • Paoli Hospital – Off the Main Lobby between the Atrium and valet entrances (next to the main hospital staircase)
  • Riddle Hospital – In the Main Lobby
  • Bryn Mawr Rehab Hospital – Near the main entrance close to the gift shop

Vending machines

Vending machines offering beverages and snacks are available 24 hours a day, seven days a week. They are located in the following places throughout our hospitals:

  • Lankenau Medical Center – The ground floor near Rosengarten and the Heart Pavilion located on each floor
  • Bryn Mawr Hospital – The first floor near Labor & Delivery and on the second floor outside of Maternity
  • Paoli Hospital – The ground floor across from the cafeteria and in the Emergency Department
  • Riddle Hospital – In the back of the café
    • After hours, freshly prepared salads, sandwiches, and snacks are also available in the vending machines
    • Vending refunds are available in Java City and the café
  • Bryn Mawr Rehab Hospital – Next to the cafeteria

Dining options

Lankenau Medical Center

Visitors are welcome to dine in the cafeteria located on the ground floor of the Rosengarten Building. The hours are as follows:

Monday through Friday:

  • Continental breakfast: 6:30–11:00 am
  • Full breakfast: 7:00–10:00 am
  • Lunch: 11:00 am–2:00 pm
  • Afternoon break: 2:00–4:00 pm
  • Dinner: 4:00–7:00 pm*
  • Overnight café: 7:00–11:00 pm and 12:00–2:00 am

* Dinner services to end at 8:30 pm beginning in Spring 2018

The Atrium Cafe is located on the ground floor of the Medical Office Building. It is open Monday through Thursday from 6:30 am until 4:30 pm and 6:30 am until 3:30 pm on Friday.

Bryn Mawr Hospital

The cafeteria is located on the ground floor. The hours are as follows:

  • Breakfast: 6:30–9:30 am
  • Snacks and Grab ‘N Go: 6:30 am–7:00 pm
  • Lunch: 11:00 am–2:00 pm
  • Dinner: 5:00–7:00 pm*

* Grill closes at 6:30 pm

Paoli Hospital

The cafeteria is located on the ground floor. The hours are as follows:

  • Open seven days a week
  • Hot breakfast: 7:00–10:00 am
  • Lunch: 11:00 am–2:00 pm
  • Dinner: 5:00–7:00 pm

The Java City Café is located on the first floor of the Pavilion Building. It is open Monday through Friday from 6:30 am until 4:15 pm.

Riddle Hospital

The café is located on the ground floor. The hours are as follows:

  • Open weekdays, closed weekends
  • Breakfast: 7:00 am–10:00 am
  • Lunch and dinner: 11:00 am–6:00 pm*

* Café closing at 2:00 pm starting Spring 2018.

Java City, a coffee shop offering a selection of grab-and-go sandwiches, salads, hot sandwiches and soups, is located on the first floor in the main lobby. It is open weekdays from 6:30 am to 7:30 pm and on Saturday and Sunday from 7:00 am to 7:00 pm.

Bryn Mawr Rehab Hospital

The cafeteria is located on the first floor. Visitors are welcome to dine in the cafeteria. In addition, visitors may purchase lunch or dinner in the cafeteria and bring it to the patient’s room. The hours are as follows:

Monday through Friday:

  • Breakfast: 7:30–10:30 am
  • Lunch: 11:15 am–1:40 pm
    (Saturday and Sunday: 12:00–1:40 pm)
  • Break: 3:00–4:30 pm
  • Dinner: 5:00–6:30 pm

Gift shop

Lankenau Medical Center

The hospital’s gift shop is located on the first floor off Main Lobby A. Lori’s Hospital Gift Shop carries an assortment of gift items, magazines, newspapers, snacks, paperbacks and toiletries. To contact the gift shop, call 484.476.2718.

Bryn Mawr Hospital

The hospital’s gift shop is located in the Warden Lobby, ground floor E-wing. The Bryn Mawr Hospital Gift Shop carries a variety of giftware, flowers, cards, newspapers, magazines, snacks and personal convenience items. We will gladly deliver to patient floors. All major credit cards are accepted. To contact the gift shop, call 484.337.3180. All proceeds support Bryn Mawr Hospital programs and services.

Paoli Hospital

The gift shop at Paoli Hospital is located in the valet lobby. It is a warm and inviting boutique filled with items for women, children and the home—a destination stop for anyone in search of a truly unique gift. The shop offers a mix of newborn items, jewelry and handbags, as well as one-of-a-kind home accessories and much more. Hours of operation are Monday through Friday from 8:00 am to 8:00 pm and Saturday and Sunday from 10:00 am to 7:00 pm.

Riddle Hospital

The Merry Token offers a selection of cards, candy, magazines, personal items, plush toys and gifts. The shop is operated by the Associated Auxiliaries of Riddle Hospital Auxiliaries. Proceeds benefit Riddle Hospital and the patients we serve. The Merry Token has gift cards that can be purchased in any denomination. We also have stamps for your convenience. Please call the shop at 484.227.3335 if you need anything delivered to your room.

Bryn Mawr Rehab Hospital

The Bryn Mart Gift Shop is located at the main entrance of the hospital. The gift shop has many items for sale, including jewelry, greeting cards, candy, toiletries and holiday items. Please call the gift shop at 484.596.5735.

Mail, flowers, balloons

Mail and packages will be delivered to you by a hospital volunteer. Any mail received after your discharge will be forwarded to your home address.

Outgoing mail may be taken to the nursing station or given to your attending nurse. Postage stamps are available in the gift shop.

Please ask your friends and family to put your full name and room number on the front of the envelope and address your mail to:

  • Lankenau Medical Center, 100 East Lancaster Avenue, Wynnewood, PA 19096
  • Bryn Mawr Hospital, 130 South Bryn Mawr Avenue, Bryn Mawr, PA 19010
  • Paoli Hospital, 255 West Lancaster Avenue, Paoli, PA 19301
  • Riddle Hospital, 1068 West Baltimore Pike, Media, PA 19063
  • Bryn Mawr Rehab Hospital, 414 Paoli Pike, Malvern, PA 19355

The florist delivers directly to patient rooms. However, flowers or plants are not allowed in intensive care units. At Bryn Mawr Rehab Hospital, flowers and plants also may be purchased in the Horticultural Therapy Center. Latex balloons are not allowed in the hospital because they can cause serious allergic reactions. Mylar (foil) balloons are allowed.