With more than 2.6 million unique visitors each year, Main Line Health's website is one of the region's leading resources for those seeking information about health care providers and services. Our Find a Doctor feature is a searchable, online listing of Main Line Health physicians with active or associate status consisting of a professional head shot, biographical and contact information. It is the most visited area of our website.
Employed providers: Please log in using the single sign-on link in Wellspring.
Need help with your profile? Submit a support ticket.
What is a provider directory?
Provider directory consolidates all Main Line Health provider and location data into a single point of access. The information within the provider directory is accessible internally for call center agents or externally to help support patients as they search and make decisions about their care on the Main Line Health website, Google and other search engines. Consumers can search for providers, facilities and specialties, and book appointments all in one place.
What is Yext?
Yext is the tool Main Line Health is using to power its provider directory. Providers will be able to log into Yext to review and edit their provider directory data. Yext will also power our provider search on Main Line Health's website and send provider data to third-party sites such as Google business listings.
What type of data is collected in the provider directory?
All of the information that populates on your Main Line Health provider profile is collected and can be edited within Yext. Information is pulled from many different sources, including our credentialing system, marketing data sources and manual entry from providers.
Why are you asking for my mobile phone number?
Your mobile phone number will be used to power the Main Line Health Physician mobile app only. Mobile phone number will not be shared online for consumers.
How do I log in to update and review my data?
Main Line Health staff and employed providers will be able to utilize a sign-on link on Wellspring. Non-employed providers will be provided a link, username and password via email that can be used on yext.com. If you are having trouble logging in, please submit a support ticket.
What if some of the data in my profile is wrong?
The beauty of the Yext platform is that you can now update that information yourself! Simply log in and submit the changes in Yext. The requested changes will route through the appropriate approval channels before they are syndicated across Main Line Health's website and search engine listings. Requested updates will reflect within 48 hours on external sources.
What if I need a location added to or removed from my profile?
Yext creates a unique profile for each location where a provider practices, so you may see multiple listings associated with your name. Don't worry, that's normal! Need to have a listing added or removed due to transitioning locations? Please use the contact list below and request the change by sending an email to your designated contact.
How do I get a photo added to my profile?
- Only professional photography will be accepted.
- Submit a professional headshot to [email protected].
- Or mail a professional headshot to the address below.
- Contact your physician liaison for dates/times of upcoming photo shoots.
Send all digital or print photos to:
Main Line Health Marketing Department
c/o Digital Marketing
240 North Radnor Chester Road, Radnor, PA 19087
484.580.1029
[email protected]
When can I update my data?
You can log in to Yext 365/24/7 and update your data anytime. Your requested data updates will route through the appropriate approval channels automatically to syndicate across Main Line Health's website, along with search engine listings.
What are business listings?
Business listings are online phone books with a library of important information like hospital name, office address, phone number, website address, map listing, etc. Business listings can show up when people search for Main Line Health online and help people find you via search engines. Business listings will be activated for Main Line Health employed providers.
What are the benefits of the new provider directory?
- Providers can now manage their own public-facing profile and make updates easily and conveniently.
- Providers will no longer need to contact the Main Line Health contact center or marketing to make updates (ex. office hours, phone number, insurance accepted, and languages etc.).
- Consumers searching will be able to quickly search and find providers.
Whom can I contact for assistance?
Based on your affiliation with Main Line Health, please use the contact list below to reach the correct team member with any provider directory related questions or concerns.
- Main Line Health employed providers: Karen Fritz, [email protected]
- Bryn Mawr Rehab: Jennifer Myers, [email protected]
- Non-employed providers: Lorraine Placido, [email protected]
- Behavioral Health providers: Karen Fritz, [email protected]
- All others: Bryanna Pardoe, [email protected]