If you have a Main Line Health provider who has prescribed a medication for you, did you know that you’ll see it listed in My Main Line Health Chart under Health and Medications? You can also add medications, ask to have medications removed from your record and add personal notes to help you keep track of your prescription and over-the-counter medications.
But, what if you need to have a prescription renewed?
If you have refills remaining, just contact your pharmacy and request a refill as you normally would. However, if you do not have refills remaining, you can ask your doctor to refill your prescription directly through My Main Line Health Chart.
Simply log into your account, hover over the Message Center option in the main menu and click on Request Prescription Refill. Then, check the box for the appropriate medication and click Continue to choose your pharmacy and send your request. Most requests will be processed in two business days or less and you’ll receive a notification from My Main Line Health Chart when your renewal is ready.
Don’t see a pharmacy listed in your account?
If your prescriptions were imported from another electronic medical records system or entered prior to March of 2018, your Main Line Health provider may need to assign the prescription to a pharmacy within your account. This can be done during your next in-person appointment.
If you need a renewal prior to your next appointment, please contact the provider’s office directly to renew via phone and update your account.