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Paoli Hospital Receives 2021 Press Ganey Guardian Of Excellence Award®

Paoli Hospital November 18, 2021 News Releases

Paoli Hospital earns national distinction as a top-performer in patient experience

PAOLI, PA (November 8, 2021) – Paoli Hospital announced it has been named a 2021 Guardian of Excellence Award® winner by Press Ganey, the national leader in healthcare consumer and workforce engagement. Press Ganey recognizes Paoli Hospital as a top-performing healthcare organization achieving the 95th percentile or above for performance in patient experience in inpatient care.

The Press Ganey Guardian of Excellence Award® is a preeminent, competitive achievement for leading healthcare organizations. Presented annually, the award applauds hospitals and health systems that consistently sustained performance in the top 5% of all Press Ganey clients.

“We are proud to once again be recognized with this award, which demonstrates the values at the core of what we do each day – our commitment to the safety of our staff and patients and the quality of care we provide” said Jim Paradis, President of Paoli Hospital. “Thank you to our employees and medical staff for their continued dedication to provide for our patients during this stressful time”.

“Press Ganey is honored to recognize Paoli Hospital as one of the nation’s leaders in patient experience,” said Patrick T. Ryan, chairman and chief executive officer, Press Ganey. “This award reflects an unwavering commitment to earn the trust and loyalty of patients throughout unimaginable challenges. We are humbled by Paoli Hospital’s incredible efforts, and their ability to adapt to imperatives of COVID-19 on top of the increasing demand for consumerism in healthcare.”

Press Ganey partners with more than 10,000 health care facilities, including more than half of all U.S. Hospitals, to measure and improve the patient experience. The Press Ganey Guardian of Excellence Award is a health care industry symbol of achievement.

Learn more about Paoli Hospital

About Press Ganey

Press Ganey pioneered the health care performance improvement movement 35 years ago. Today Press Ganey offers an integrated suite of solutions that enable enterprise transformation across the patient journey. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address safety, clinical excellence, patient experience, and workforce engagement. The company works with more than 41,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care.

About Main Line Health

Founded in 1985,Main Line Health is a not-for-profit health system serving portions of Philadelphia and its western suburbs. Main Line Health’s commitment—to deliver advanced medicine to treat and cure disease while also playing an important role in prevention and disease management as well as training physicians and other health care providers—reflects our intent to keep our community and ourselves well ahead. A team of more than 10,000 employees and 2,000 physicians care for patients throughout the Main Line Health system.

At Main Line Health’s core are four of the region’s most respected acute care hospitals—Lankenau Medical Center, Bryn Mawr Hospital, Paoli Hospital and Riddle Hospital—as well as one of the nation’s recognized facilities for rehabilitative medicine, Bryn Mawr Rehabilitation Hospital.

Main Line Health also includes Mirmont Treatment Center for drug and alcohol recovery; Main Line Health HomeCare & Hospice, which includes skilled home health care, hospice and home infusion services; Main Line Health Centers, primary and specialty care, lab and radiology, and other outpatient services located in Broomall, Collegeville, Concordville, Exton, King of Prussia and Newtown Square; Lankenau Institute for Medical Research, a biomedical research organization; and Main Line HealthCare,one of the region’s largest multispecialty physician networks.

Main Line Health is the recipient of numerous awards for quality care and service, including System Magnet® designation, the nation’s highest distinction for nursing excellence and the Mid-Atlantic Alliance for Performance Excellence (MAAPE) Excellence Award. Main Line Health is committed to creating an environment of diversity, respect and inclusion and has proudly embraced the American Hospital Association’s #123forEquity Pledge to Act to eliminate disparities in care. We are dedicated to advancing patient-centered care, education and research to help our community stay healthy.

Contact

Samantha Krouse
Manager, Communications
Office: 484.580.1059
[email protected]