My Main Line Health Chart makes your life easier in many ways, including online scheduling, secure messaging with providers, access to test results and more. But, did you know it also allows you to provide others with secure access to your account or grant you access to someone else’s account?

For parents, caregivers, spouses and others, this provides a single, secure location where they can log in and manage their own health needs alongside those of the other accounts they have been provided “proxy” access to. The proxy is the person granted access to another person’s health information.

With proxy access, a registered user is provided with access to:

  • Another user’s health information, such as medications, allergies, immunizations
  • Lab and test results
  • Upcoming and past appointments, including the ability to schedule appointments
  • Messages to and from the user’s providers, including the ability to send messages on the patient's behalf to their care team and request prescription renewals

When logged into My Main Line Health Chart, the proxy will see an icon for their own account in the upper left as well as icons for each additional profile they have access to. By clicking on an icon, they’ll immediately be shown options and information for that user’s account.

If, at any time, the proxy no longer needs access to the account, the patient can request that they be removed. At no time do they have access to the patient’s username or password.

If you are in need of proxy access for an account, more information and required forms can be found on mainlinehealth.org.