Did you know that My Main Line Health Chart can alert you via email, text and push notification when you have upcoming appointments, test results, messages and more? Plus, you can easily choose which types of notifications you’ll receive, to make sure you only receive the alerts you want.

When logged into My Main Line Health Chart, just navigate to Settings and Notifications from the main menu. From there, you’ll see tabs for Email and Text alerts. Each tab will show you where the selected alert will be sent. To update your email or phone number, click on the blue pencil icon.

You’ll also see options for four types of alerts:

  • Appointments & Questionnaires
  • Billing & Payments
  • Test Results, Medications, & Research Studies
  • Messages & Documents

If the checkbox to the left of each category is selected, you’ll receive all of the alerts for that category. Or, if you’d like to customize the types of alerts you’ll receive for each, click the arrow to the right of the category to expand and view your options.

There, for example, you’ll be able to choose to receive reminders about your upcoming appointments at a set time, but not be notified when earlier appointment times become available. Or, maybe you want to be notified when there is a new message from your provider, but not receive an alert for preventive care reminders.

With My Main Line Health Chart notification settings, you have full control over how we text and email you.

Need to set your notification preferences on the MyChart app?

If you have the MyChart app installed, you can also receive push notifications to your phone or tablet. The app will alert you when there are new messages, test results, earlier appointments are available, new billing statements have been posted or you have a payment due.

To turn notifications on or off, navigate to Account Settings within the app and adjust as needed.