Bryn Mawr Rehab Hospital

This is an overview of our most important hospital policies for patients and visitors. Complying with these rules keeps Bryn Mawr Rehab Hospital a safe, healthy, and comfortable place for all of our patients and their loved ones.

Visitation policy

Your family and visitors are welcome and are important to the recovery process. For our patients' successful rehabilitation, as well as their safety and well-being, their clinical team may need to limit the number of visitors and the time of their visits so as not to interfere with treatment schedule or resting periods.

Patients are permitted to have two visitors at a time from 8 a.m. to 9 p.m., Monday through Sunday. All visitors must sign in at the Main Entrance, located in the back of the building. Please follow signs on campus to the Main Entrance. Visitors are allowed to swap out throughout the day. Children must be accompanied by an adult. We strongly recommend children visit after 4 p.m. For the safety and well-being of our patients, our clinical team may need to limit visitors as to not interfere with our patients' care.

We also ask visitors to please treat our patients, their families and our staff in a considerate, courteous and cooperative manner, respecting the culture, values and beliefs of all who receive and deliver care. This includes dressing appropriately. Shirts and shoes must be worn at all times.

Here are some additional guidelines for visitors to ensure the comfort and safety of all patients.

Visitors please do NOT:

• Consume alcohol anywhere in the hospital or on the hospital grounds.
• Attempt to assist your loved one unless you have been properly trained to assist in the activity.
• Remove any protective devices from patients.
• Give over-the-counter or prescription medications to patients.
• Leave patients unattended in the bathroom.
• Bring sharp objects, such as scissors, razors or nail clippers, into the hospital.

Visitors please DO:

• Maintain a quiet environment so that all patients' needs are respected. Be especially considerate of patients in semi-private rooms.
• Ask our nursing staff before bringing any food or drinks into the hospital.
• Let our staff know when you're escorting a patient from the unit.
• Please also protect your personal property and valuables while you are visiting.

A smoke-free hospital

Bryn Mawr Rehab is a smoke-free facility. While people have the right to smoke in their own homes, all patients at Bryn Mawr Rehab have the right to avoid potentially harmful second-hand smoke while they're recovering, so there is no smoking in the hospital or on the hospital grounds. This is in line with our basic mission of helping people regain and maintain optimum health.

Public restrooms

Please do not use the bathrooms in patient rooms. They are reserved for patients to protect their health. Public restrooms are located throughout the hospital.

Rooming in

Bryn Mawr Rehab Hospital makes accommodations for the parents and guardians of adolescent patients to stay with their child during the inpatient rehabilitation stay. For more information, contact your care manager.

Independent Living Unit (ILU)

Our four-room, home-like ILU is arranged like an apartment so you can become acclimated to living at home. With the recommendation of your patient care team, you and your family may stay overnight in the ILU to help develop and re-establish a routine. Your occupational therapist can provide you more information about the ILU.

Statement of accreditation and mission

Bryn Mawr Rehabilitation Hospital is licensed by the Department of Health of the Commonwealth of Pennsylvania and accredited by the Joint Commission.

Main Line Health's mission is to provide a comprehensive range of safe, high-quality health services, complemented by related educational and research activities that meet health care needs and improve the quality of life in the communities we serve.

Bryn Mawr Rehab Hospital is dedicated to serving individuals and their families whose lives can be enhanced through physical or cognitive rehabilitation. We continually strive for excellence by providing care and services valued by those we serve and by contributing to the community through education, research and prevention of disability.

As part of Main Line Health, we provide you the services of an exceptional team of highly skilled and dedicated individuals. While each staff member is a specialist in his or her chosen field, we all share a common commitment to your good health and well-being.

Providing a safe environment for patients, staff and the community is integral to our focus of delivering high-quality care. Main Line Health requires visitors to obtain a temporary visitor's badge from our Greeter Service Ambassadors located at the main entrance of our hospitals. A government-issued ID (state ID, driver's license, passport, etc.) is required to receive a visitor's badge.

View the Bryn Mawr Rehab Hospital patient guide (PDF)

Before patients arrive at Bryn Mawr Rehab Hospital, we want to be sure they know what to expect. We provided some tips to make sure the transition from an acute care hospital to our rehabilitation hospital goes smoothly.

Frequently asked questions

Why should I go to an acute inpatient rehabilitation hospital?

Following your initial recovery from illness or injury, you may need additional help to regain your strength and function. An acute inpatient rehabilitation hospital is a highly specialized hospital that offers inpatient therapy services for a variety of illnesses and conditions.

These services are delivered by a multidisciplinary team. Working together, this team creates a customized treatment plan that will give you the best chance for a full recovery.

You'll receive a minimum of three hours of intensive therapy at least five days per week. This type of focused, highly personalized care can make a difference in how quickly you return to your life following an injury or illness.

How will this be different from my hospital stay?

A stay at an acute inpatient rehabilitation hospital is very different than a stay in a regular (acute) hospital, where you spend your time recovering in your room. Recovery at an acute inpatient rehabilitation hospital is an active process. Your rehabilitation program focuses on therapy and includes exercise and mobility training outside of your room each day. You'll wear your own clothing and it's important for you to wear comfortable items. Such as sweat suits or exercise clothes, for freedom of movement.

Who will treat me at the acute inpatient rehabilitation hospital?

During your stay, you'll be assigned a personal rehab team that will provide expert care and ongoing support. Your team can include:

• Doctors board certified in rehabilitation and internal medicine
• Certified Rehabilitation Registered Nurses
• Physical and occupational therapists
• Speech and recreational therapists (as appropriate)
• A care manager
• A psychologist
• A dietitian

When will I begin therapy?

You will begin therapy within 24 hours of your arrival. In general, you'll have a minimum of three hours of therapy at least five days per week. Throughout your stay, your team will meet regularly to discuss your progress, goals and treatment plan as well as any medical or dietary concerns that pertain to your care.

How long will I need to stay?

Your rehabilitation team will meet and estimate your length of stay after you arrive at the hospital. This estimation is based on other patients with a diagnosis similar to yours and the evaluations performed by the team caring for you. This is only an estimate and may change based on your progress. Your Care Manager will keep you or your family informed of changes to your length of stay based on your individual situation.

Will my insurance cover this?

Medicare, as well as most commercial insurers, will provide coverage for your rehabilitation as long as it is determined to be medically necessary and appropriate for your condition, and as long as you continue to make progress toward your goals. Prior to your admission to the rehab hospital, the staff will work with your insurance provider to secure any required authorizations.

Will I have a private room?

Room assignments are based upon medical and equipment needs, infection control issues and roommate compatibility. Although staff will make every attempt to ensure your comfort and privacy, private rooms cannot be guaranteed.

Will my family be involved with my care plan?

Your loved ones are encouraged to help you with your discharge planning decisions. As patients are preparing to be discharged, family members are trained to make the adjustment to home living. You have treatment teams at both the acute hospital and the rehabilitation hospital that can provide information that may help.

Lounges

You are invited to use the lounge available on each patient floor as a quiet place to read or visit.

Pastoral/spiritual care/meditation room

Chaplains, who are spiritual care professionals, provide religious, spiritual and emotional support to persons of any or no religious tradition. Care includes empathetic listening, crisis or brief pastoral counseling, guided meditation, spiritual resources such as providing religious texts, supportive care surrounding difficult decisions, prayer and sacramental support. Chaplains are also able to help with special dietary needs related to faith, culture or tradition and can help patients honor rites and rituals specific to their own traditions.

To talk with a spiritual care professional or to learn more about pastoral services, please call 484.596.5736.

For your convenience and comfort, an interfaith prayer and meditation room is located on the first floor, to the right of the outpatient therapy entrance, and is available 24 hours a day.

If you wish to attend Sunday services, please refer to the schedule of nondenominational Sunday services upon admittance. A Catholic Eucharistic minister is available Fridays at 4:00 pm to provide Eucharist to our Catholic patients. 

Dining options

Visitors are welcome to dine in the cafeteria located on the first floor. The hours are as follows:

Monday through Friday:

• Breakfast: 7:30–10:30 am
• Lunch: 11:15 am–1:40 pm (Saturday and Sunday: 12:00–1:40 pm)
• Break: 3:00–4:30 pm
• Dinner: 5:00–6:30 pm

Vending machine offerings are located next to the cafeteria.

Gift shop

The Bryn Mawr Gift Shop is located at the main entrance of the hospital. The gift shop has many items for sale, including jewelry, greeting cards, snacks, inspirational items, scarves, socks, toiletries, holiday items and much more. We will gladly deliver to patient floors. All major credit cards are accepted. All proceeds support Bryn Mawr Hospital programs and services.

Pricing for lotions, soaps and inspirational items start at $5.54. Non-slip socks are available for $9.98 and $13.98.

Please contact Yvonne Navarro-Brewer at 484.596.5599.

Hair salon

Hair care and other salon services by licensed professionals are available on a fee-for-service basis. More information about available services are available by calling the salon directly at 610.659.5039. View available salon services

The Sydney Thayer III Horticultural Therapy Center at Bryn Mawr Rehab Hospital

The Horticultural Therapy Department offers plants, succulent gardens or fresh flower arrangements which are available to send to a loved one at Bryn Mawr Rehab Hospital. Pricing begins at $25.00.

• Succulent garden: $25.00
• Orchid arrangement: $25.00
• Floral arrangements begin at $25.00. Flower selections will vary based on seasonal availability.

To place your order, please call 484.596.3902. Same day delivery may not always be available. Hours of operation are Monday–Friday, 8:00 am–4:00 pm.

Snack baskets from food services

Gift baskets for all occasions

• Classic Basket, $19.99 – This delicious care package is full of classic favorites with a few tasty twists. Satisfy your cravings whether they be sweet, salty, crispy or chewy
• Healthy Snack Basket, $19.99 – Snack Attack Healthy Snacks Care Package includes a great variety of snacks with a protein bar, skinny pop popcorn, veggie straws, nuts, and multigrain chips.
• To order please contact Michael Arnoldy, Monday–Friday between the hours of 9 a.m.to 5 p.m. at 484.596.5495.

Mail, flowers, balloons

Mail and packages will be delivered to patients by a hospital volunteer. Any mail received after discharge will be forwarded to your home address. Outgoing mail may be taken to the nursing station or given to your attending nurse. Postage stamps are available in the gift shop.

If you wish to mail a loved one during their stay at Bryn Mawr Rehab, please put the patient’s full name and room number on the front of the envelope and address the parcel to:

Bryn Mawr Rehab Hospital
414 Paoli Pike
Malvern, PA 19355-3300

The florist delivers directly to patient rooms. However, flowers or plants are not allowed in intensive care units. Latex balloons are not allowed in the hospital because they can cause serious allergic reactions. Mylar (foil) balloons are allowed.

At Bryn Mawr Rehab Hospital, we're just as passionate about supporting the broader community and preventing debilitating injuries as we are about helping our patients recover. Within the hospital walls, we host support groups and events to help patients and their families work through the challenges of recovery and celebrate the small victories achieved throughout their journey.

As each patient works to heal emotionally, mentally and physically, we provide the support they need off campus as well. Our active outreach includes preventive education, wellness programs and scholarships. We also work with the larger community to help people in need who are physically or cognitively challenged.

Our award-winning community programs include:

• Art Ability — the country's largest, international juried exhibition and sale of art and fine crafts created by artists with cognitive, physical, hearing and visual disabilities
• Project SEARCH — on-the-job training and job coaching for adults with disabilities who want to enter or re-enter the workforce

Working in the community: Our approach

We advocate for issues affecting our patients and community on the local, state and national level, and create fun and informative community events to spread understanding of various conditions and promote a healthful life. Through membership and active participation, we also support the work of a broad range of local, state, and national groups. Bryn Mawr Rehab supports organizations including:

• The Brain Injury Association of Pennsylvania (BIAPA)
• Rehabilitation and Community Providers Association (RCPA)
• The Commission on Accreditation of Rehabilitation Facilities (CARF)
• The Delaware Valley Stroke Council (DVSC)
• The Hospital & Health system Association of Pennsylvania (HAP)
• Delaware Valley Healthcare Council of HAP
• The ALS Association
• The Multiple Sclerosis Society
• The American Medical Rehabilitation Providers Association (AMRPA)

More ways to get involved

To aid patients who can no longer afford to continue their care with us, we have grants for qualified applicants that help them continue their therapy, follow-up care, and get needed prosthetic or assistive devices. This fund is supported through the generosity of community donors, Delaware Valley businesses, foundations, and our extended hospital family.

Bryn Mawr Rehab also offers a wide range of volunteer opportunities, as well as a shadowing program in a variety of disciplines.

Community impact

Because the Bryn Mawr Rehab community is so strong, people often continue to participate in events and programming even after they're healed or have achieved independence. Our staff, patients, organizational partners, and volunteers make up a network of thousands, all contributing to a better quality of life for everyone, both on and off the Bryn Mawr Rehab Hospital campus.

By car:

From the Northeast: Follow New Jersey Turnpike to Pennsylvania Turnpike–Exit 6. Continue to Valley Forge–Exit 326. Take Rt. 202 S. to Rt.252–Paoli Exit. Follow Rt. 252 to Paoli, turn right onto Rt. 30. Continue one mile to Paoli Pike (Matthews Ford Agency and Wawa on left), turn left and proceed four miles to Bryn Mawr Rehab Hospital on the left.

From the North: Follow N.E. Extension of Pennsylvania Turnpike to Valley Forge–Exit 326. Take Rt. 202 S. to Rt.252–Paoli exit. Follow Rt. 252 to Paoli, turn right onto Rt. 30. Continue one mile to Paoli Pike (Matthews Ford Agency and Wawa on left), turn left and proceed four miles to Bryn Mawr Rehab Hospital on the left.

From the South: Take I-95 North to Exit 8—West Chester, RT 202—in Wilmington, DE. Take RT 202N into Pennsylvania—past RT1 and RT 926—to the West Chester Bypass. Follow signs for RT 202N. Follow to Paoli Pike exit. Turn left at exit ramp. Continue for four miles. Bryn Mawr Rehab Hospital will be on your right.

From the West: Take the Pennsylvania Turnpike to the Downingtown Interchange–Exit 312. Take RT 100 S to RT 202 S. Follow to Paoli Pike Exit. Turn Left onto Paoli Pike. Continue for four miles. Bryn Mawr Rehab Hospital will be on your right.

From the East: Take Pennsylvania Turnpike to Valley Forge–Exit 326. Take Rt. 202 S. to Rt.252–Paoli exit. Follow Rt. 252 to Paoli, turn right onto Rt. 30. Continue one mile to Paoli Pike (Matthews Ford Agency and Wawa on left), turn left and proceed four miles to Bryn Mawr Rehab Hospital on the left.

From the Philadelphia International Airport: Take I-95 south to the Blue Route, Exit 7–476N. Follow the Blue Route to Exit 9–Upper Darby/Newtown Square and make a left at the light onto Rt. 3 West–West Chester Pike. Follow Rt. 3 West 11 miles to Rt. 352 N. Turn right onto 352 N and follow to the third traffic light–Paoli Pike. Turn right onto Paoli Pike and follow two miles to Bryn Mawr Rehab Hospital on the right.

By bus or train:

By train: From Philadelphia’s 30th Street Station, Suburban Station or Market East Station, take SEPTA’s Regional Rail Paoli/Thorndale Line to Paoli or Malvern.

Taxi or ride share service can be called from the station.

From the Philadelphia International Airport: The SEPTA Regional Rail Airport Line runs from the Philadelphia International Airport to 30th Street Station, where you can take SEPTA's Regional Rail Paoli/Thorndale Line to Paoli or Malvern. Taxi service can be called from the station.

Bryn Mawr Rehab Hospital is served by local SEPTA bus routes. For routes and schedules, visit SEPTA.org. To map your trip or to find out about possible delays, visit SEPTA.org.

Complimentary valet parking is available at the Outpatient Therapy entrance for patients of Bryn Mawr Rehab in Malvern, PA, Monday through Friday, 8:00 am until 4:00 pm.

Main number: 484.596.5400

Inpatient admissions: 484.596.6000

Outpatient admissions: 484.596.5000

Administration: 484.596.5420

Aquatics: 484.596.5000

Assistive Technology: 484.596.5000

BMR Works:484.596.5686

Care Management: 484.596.5510

Development: 484.596.6071

Education: 484.596.3906 

Human Resources: 484.596.5415 

Medical Records: 484.596.5515

Neurorehabilitation: 484.596.7880

Outpatient Services: 484.596.5000

Psychology: 484.596.5430

Speech Therapy: 484.596.5660

Therapy: 484.596.5000

Tours: 484.596.5454

Volunteer Services: 484.596.5599