Multi-Factor Authentication Registration Formally Known as PhoneFactor
In our continuing efforts to enhance the security of critical data, Main
Line Health has introduced a two-factor authentication to Employee Self
Service when accessed from outside the MLH network. Access to Employee
Self Service through the intranet while at work will remain unchanged.
All external access to Employee Self Service will now require the use of
our existing two-factor authentication tool: PhoneFactor. At that time,
when you access Employee Self Service remotely, PhoneFactor will
automatically contact you via an interaction with an app on your
smartphone or tablet or with a phone call. Once that step is completed,
you will have access to logon to Employee Self Service. Please refer to
the attachments below for instruction in setting up your Multi-Factor
Main Line Health Information Services has created a secure
link for employee email, which you may use while away from the
office. This connection will require that you know your MLH alias for
logon, and your normal password. (If you are unsure of your alias, check
general information for your address listing in the MLH online email
Main Line Health provides convenient online access to a variety of HR
related functions through MLH
Self Service. You can view/print your paycheck information using
ePay; enroll in benefits using eBenefits, or check available jobs using
eRecruit. These services can be accessed from both work and home. More
online services will be added to the MLH Self Service lineup in the
Benefits Express is designed to provide you with all the information you
need to understand and use your employee benefit programs effectively.
Access information about a wide range of benefit plans offered by Main
Line Health. You can also use this site during Open Enrollment to make
your annual benefit elections.
FMFCU has been providing financial products and services to residents
and organizations throughout the Delaware Valley and beyond since 1970.
FMFCU offers free e-Banking, 24/7 Call Center, access to 28,000
surcharge-free machines through the national CO-OP ATM network,
mortgages and home loans, financial services, and more. For more
information, call 610.325.5100 or visit fmfcu.org.
FIRSTCALL Employee Assistance Program
can help you with the issues complicating your life at work, at school
and at home…stress, relationships, legal matters, financial concerns,
childcare, eldercare and more. Through in-person counseling, telephone
and Internet resourcing, innovative Web site programming and printed
materials, FIRSTCALL provides the assistance employees and families need
to address and resolve the personal, family and work/life issues.
FIRSTCALL's healthcare advocacy services are designed to help you and
your family members get the best healthcare available. You now can
access the services of a Personal Health Advocate (PHA) who will guide
you through the complexities of the health care system and facilitate
all possible solutions. Your PHA will handle all of the in-between steps
and deal with time-consuming, sometimes burdensome issues as you need
appointments, information, second opinions, community services and any
other resources to deal with a health issue. To access your PHA, simply
call FIRSTCALL at 800.382.2377.
Employee Performance Management System
Main Line Health's Employee
Performance Management System (EPM) is a software tool that allows
managers and employees to create and deliver performance appraisals in
an electronic format. eAppraisal, a segment of EPM, provides
performance appraisal feedback in an efficient electronic format
replacing the current paper process. In addition, eAppraisal
provides employees with new tools to record and capture employee
achievements and objectives throughout the performance cycle for future
reference and recognition. (Note: You will need your MLH Username and
Password to access EPM).
BidShift is a web-based program
that allows nursing staff to view and request to work open shifts for
which they are qualified across all three acute care Main Line hospitals
(Bryn Mawr, Lankenau and Paoli). It's easy…simply log in, view open
shifts and make your requests. Managers will then view requests and
Main Line Health provides access to the nursing
intranet site to allow nursing staff access from home or other
convenient sites during non-working hours. The nursing site offers news
and links to education and resources.
Classes & Training
Computer-Based Training (CBT)
HealthStream (for all employees except Riddle Hospital
Your User ID and initial password is your Employee ID number.
When you Log On for the first time, you will be prompted
immediately to create a unique password.
If you have any issues logging into or using the system, please contact
the Help Desk at 484.596.4357 (HELP). When contacting the Help Desk
please specify which location you are calling from as well as the system
you are using.
Alaris Smart IV Pump Computer Based Training
HealthStream is hosting the Alaris CBT to support training for the
Alaris Smart IV Pump implementation. The login process will be a little
different that if you were logging into our own internal CBT system.
Your user ID is your employee ID and your password is your last name.
Password is case sensitive and has been imported into this CBT system
with the first letter capitalized.
If you experience any problems logging into the system, please contact
the HealthStream Help Desk at Monday through Friday 7:00 am–7:00 pm CST
by calling 800.521.0574.
Basic life support (BLS), advanced cardiovascular life support (ACLS)
and pediatric advanced life support (PALS) classes are now available for
clinical staff at all five Main Line Health hospitals. For dates, times
and registration, please
log into HealthStream.
News and Information
Well Ahead Community
Ahead Community is an area of the MLH Web site for employees and
customers to read and share news and ideas on healthy living and trends.
This site provides the tools to help readers stay well ahead. Posts
cover fitness, health & wellness news, healthy eating, preventing
and work-life balance.
Attention nurses, physicians and employees: CarePages
offers free, personalized Web pages for patients at all of our Main Line
Health hospitals. Since September 2005, this service has been a big hit
with patients, their families and staff, but we need more patients to
become aware of this service. Please help us get the word out!
For more information, call 1.866.CALL.MLH.