The Commerce Department’s National Institute of Standards and Technology (NIST) has announced that Jack Lynch, FACHE, president and CEO, Main Line Health, has been named to the Board of Overseers for the Malcolm Baldrige National Quality Award. The Baldrige Award is the nation’s highest honor for organizational innovation and performance excellence.
“I am honored to be selected as a member of the Board of Overseers for this distinguished award from such an outstanding program,” said Lynch. “The Baldrige Performance Excellence Framework has helped Main Line Health embed high-reliability practices across our system and improve performance and outcomes. This has helped influence our Performance Excellence initiative, which aims to create a high-reliability and high-performing organization focused on quality, safety, equitable care delivery and financial responsibility. Using the National Academy of Medicine’s STEEEP principles for health care (safe, timely, effective, efficient, equitable and patient-centered), Performance Excellence 2020 is the nucleus that connects all of our transformational work.”
In 2018, Main Line Health was chosen as one of three health care organizations in the entire tri-state region (Southeastern Pennsylvania, Southern New Jersey and Delaware) to receive the Excellence Award from The Mid-Atlantic Alliance for Performance Excellence (MAAPE), which demonstrated the organization’s ability to align with the Baldrige Performance Excellence Framework.
The Board of Overseers consists of 12 distinguished leaders representing all sectors of the US economy and the organizations eligible for the Baldrige Award (manufacturing, small business, service, health care, education and nonprofit). Appointed by the Secretary of Commerce, these leaders evaluate the Baldrige Performance Excellence Program (BPEP), provide policy guidance and assess how the Baldrige Award serves the national interest.
Named after Malcolm Baldrige, the 26th Secretary of Commerce, the Baldrige Award was established by Congress in 1987. Awards may be given annually to organizations in each of six categories: manufacturing, service, small business, education, health care and nonprofit. The Award promotes innovation and excellence in organizational performance, recognizes the achievements and results of U.S. organizations, and publicizes successful performance strategies. Since the first group was recognized in 1988, 119 awards have been presented to 110 organizations (including eight repeat recipients). The 2017 winners are Bristol Tennessee Essential Services, Bristol, Tenn. (small business); Stellar Solutions, Palo Alto, Cal. (small business); City of Fort Collins, Fort Collins, Colo. (nonprofit); Adventist Health Castle, Kailua, Hawaii (health care); and Southcentral Foundation, Anchorage, Alaska (health care; Southcentral Foundation is the first two-time,health care recipient of the Baldrige Award).
NIST manages the Baldrige Award in close conjunction with the private sector.
The Baldrige Performance Excellence Program also offers the 2017–2018 Baldrige Excellence Framework: A Systems Approach to Improving Your Organization’s Performance, which includes the world-emulated Criteria for Performance Excellence; Baldrige Excellence Builder; Baldrige Cybersecurity Excellence Builder; nationally ranked leadership training; and the Baldrige Collaborative Assessment and other assessment tools.