Main Line Health’s Internal Medicine Residency and Family Medicine Residency programs, as part of the I-Pass Study Group, received the prestigious 2016 John M. Eisenberg Award for Innovation in Patient Safety and Quality, presented annually by The Joint Commission and the National Quality Forum (NQF), two leading organizations that set standards in patient care. I-Pass represents more than 50 hospitals from across North America dedicated to improving patient safety by standardizing provider communication during patient handoffs to reduce miscommunication that can lead to harmful medical errors.
Main Line Health’s Internal Medicine Residency Program received the award for its participation in the Transition of Care initiative, a systemwide effort to enhance patient care by improving coordination between providers and incorporating reliable, evidence based standards of care.
“The Eisenberg Award for Innovation is among the highest patient safety and quality awards in the country and we are honored to be recognized for our role in this important program,” said William Surkis, MD, internal medicine program director and vice chairman for medical education. “Our participation in developing and sustaining the proven I-PASS program demonstrates Main Line Health’s commitment to ensuring safe and high-quality transitions of care for our patients.”
I-PASS is a proven package of interventions created to reduce communication failures during patient handoffs. In a large multi-center study published in the New England Journal of Medicine, implementation of I-PASS was associated with a 30 percent reduction in medical errors that harm patients.[i] An estimated 80 percent of the most serious medical errors can be linked to communication failures, particularly during patient handoffs. [ii] Handoffs occur at all changes of shift and whenever a patient changes location or care providers in a hospital.
As part of the national study group, residents and hospitalists at Lankenau Medical Center and Bryn Mawr Hospital play a prominent role helping to improve and expand the I-PASS program.