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Philly Rebooted: The Biggest Ideas of 2016 — and Beyond

October 18, 2016 In the News

MLH President and CEO Jack Lynch is interviewed on creating a culture of empathy: “We’ve implemented a two-day cultural sensitivity seminar that trains staff on diversity, respect and inclusion. Every one of our 11,000 employees participates. It costs us millions. But we get an exponential return in terms of understanding other cultures, racial differences, sexual orientations.” Learn more from Philadelphia Magazine.