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Main Line Health moves forward with Epic for its electronic medical record system

March 16, 2016 News Releases

Following a year-long, comprehensive, systemwide evaluation, Main Line Health (MLH) has chosen to move forward with Epic as its single, integrated electronic medical record system (EMR). Epic is a world leader in providing hospitals and health systems with software that connects clinical, scheduling, registration and revenue functions, creating a seamless patient and clinician experience. Main Line Health is calling the transition to this comprehensive clinical and business information technology platform the PIVOT project (Promoting Innovation by Valuing Organizational Transformation).

“The transition to Epic will be more than a replacement of our IT systems,” states Jack Lynch, MLH President and CEO. “With the support of the entire Main Line Health team, this will be an organizational transformation to poise our Health System for a new era in health care. These innovative capabilities will further enhance our ability to serve as a leader of care delivery in our region.”

MLH chose to move forward with Epic because it provides the following benefits:

  • Offers superior usability for patients—from the intuitive nature of the robust Patient Portal functionality to centralized communication with care providers, Epic demonstrates an opportunity to develop a personalized and streamlined patient experience.
  • Offers tools to empower our patients to partner with providers in their health and wellness.
  • Provides the tools and a level of integration that best meets our needs to provide a superior and patient-centric experience and environment.
  • Offers seamless integration between inpatient and outpatient solutions that encompass clinical information, patient registration, patient scheduling and billing.
  • Ensures efficient functionality in the platform, making it easy to navigate.
  • Invests in research and development to ensure we remain on the cutting-edge with superior tools to deliver exceptional care.

“This is an historic project to position Main Line Health for a bright future in our dynamic landscape, and we are excited to have a highly engaged and talented team on board to ensure our success,” states Donna Phillips, President of Bryn Mawr Rehabilitation Hospital and PIVOT Executive Sponsor. “This is a tremendously exciting time for Main Line Health.”

The project is expected to go live in early 2018.

Last week marked the official unveiling of the project office space, which is located in Malvern, PA. Pictured in the photo are Ravi Inaganti, PIVOT Project Director; Donna Phillips, PIVOT Project Executive Sponsor and President of Bryn Mawr Rehabilitation Hospital; Jack Lynch, President and CEO of Main Line Health and several other PIVOT Project Managers and Main Line Health Leaders.

About Main Line Health

Founded in 1985, Main Line Health is a not-for-profit health system serving portions of Philadelphia and its western suburbs. Main Line Health’s commitment—to deliver advanced medicine to treat and cure disease while also playing an important role in prevention and disease management as well as training physicians and other health care providers—reflects our intent to keep our community and ourselves well ahead. A team of more than 10,000 employees and 2,000 physicians care for patients throughout the Main Line Health system.

At Main Line Health’s core are four of the region’s most respected acute care hospitals—Lankenau Medical Center, Bryn Mawr Hospital, Paoli Hospital and Riddle Hospital—as well as one of the nation’s recognized facilities for rehabilitative medicine, Bryn Mawr Rehabilitation Hospital.

The Main Line Health system also includes Mirmont Treatment Center for drug and alcohol recovery; Main Line Health HomeCare & Hospice, which includes skilled home health care, hospice and home infusion services; Main Line Health Centers, primary and specialty care, lab and radiology, and other outpatient services located in Broomall, Collegeville, Concordville, Exton and Newtown Square; Lankenau Institute for Medical Research, a biomedical research organization; and Main Line HealthCare, one of the region’s largest multispecialty physician networks.

Main Line Health is the recipient of numerous awards for quality care and service, including System Magnet® designation, the nation’s highest distinction for nursing excellence, the Mid-Atlantic Alliance for Performance Excellence (MAAPE) Excellence Award, and recognition as among the nation’s best employers by Forbes magazine. Main Line Health is committed to creating an environment of diversity, respect and inclusion and has proudly embraced the American Hospital Association’s #123forEquity Pledge to Act to eliminate disparities in care. We are dedicated to advancing patient-centered care, education and research to help our community stay healthy.


Bridget Therriault
Director, Communications
Office: 484.580.1025
Cell: 484.222.9154