The Orthopaedic Surgery Center at Bryn Mawr Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex.
The Orthopaedic Surgery Center at Bryn Mawr Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.
The Orthopaedic Surgery Center at Bryn Mawr Hospital has agreed to comply with the provisions of the Federal Civil Rights act of 1964 and the Pennsylvania Human Relations Act and all requirements imposed pursuant thereto to the end that no person shall, on the grounds of race, color, national origin, ancestry, age, sex, religious creed, or disability, be excluded from participation in, be denied benefits or, or otherwise be subject to discrimination in the provision of any care or service.
The Orthopaedic Surgery Center at Bryn Mawr Hospital provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters; and
- Written information in other formats (large print, audio, accessible electronic formats and other formats).
The Orthopaedic Surgery Center at Bryn Mawr Hospital provides free language services to people whose primary language is not English, such as:
- Qualified interpreters; and
- Information written in other languages.
If you need these services, contact any staff member.
If you believe that The Orthopaedic Surgery Center at Bryn Mawr Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with:
Director Clinical Risk Management & Compliance
NueHealth
11221 Roe Avenue, Suite 300
Leawood, KS 66211
Toll Free: 866-215-4363
[email protected]
You can file a grievance in person, by mail or email. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at ocrportal.hhs.gov/ocr/cp/complaint_frontpage.jsf or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue SW
Room 509F, HHH Building
Washington, DC 20201
1-800-368-1019, 800–537–7697 (TDD)
Complaint forms are available at hhs.gov/ocr/office/file/index.html.
For patients and caregivers who do not speak English:
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