Paoli Hospital Recognized by Premier, Inc. for Safe, Efficient and Effective Care

Friday, June 20, 2014

Premier, Inc. has recognized Paoli Hospital, part of Main Line Health, with the QUEST® Award for High-value Healthcare for delivering high-quality, cost-effective health care. Lankenau Medical Center, also part of Main Health, was named one of the award finalists.

Only 18 hospitals received the award for achieving top performance in all six of the areas measured in Premier’s QUEST collaborative, including harm, mortality, readmissions, costs, patient experience and evidence-based care, and Paoli Hospital was the only hospital in the Philadelphia region to receive this award. Paoli Hospital was honored during Premier’s annual Breakthroughs Conference and Exhibition in San Antonio.

“Participation in this collaborative reinforces our commitment to deliver safe and superior care to the communities we serve,” said Jim Paradis, president, Paoli Hospital. “We’re proud to receive the QUEST Award as we continue down our path of improving patient outcomes.”

Specifically, Paoli Hospital is being recognized for:
•    Obtaining a mortality rate at least 15 percent less than expected;
•    Reducing the average cost of care to less than $5,690 per discharge;
•    Reliably delivering all evidence-based care measures to patients in the areas of heart attack, heart failure, pneumonia and surgical care at least 95 percent of the time;
•    Improving the hospital experience so that patients favorably rate their stay and would recommend the facility to others at least 73 percent of the time;
•    Reducing preventable harm events; and
•    Obtaining a readmissions rate at least 11% less than expected.

QUEST is a performance improvement collaborative of approximately 350 hospitals working to make healthcare safer, more efficient and consistently effective. Approximately 330 QUEST hospitals were eligible for the QUEST Award for High-value Healthcare.

Susan DeVore, Premier president and CEO said, “QUEST hospitals have a really fresh perspective on the state of healthcare today, which they’re using to rethink the way care is provided and design innovative changes that impact our future. It’s no easy task for health systems to do this on their own, so they work together to capitalize on the power of information. Our vision is to outperform this industry together, on our own terms, which is exactly what Paoli Hospital is doing. Premier congratulates them for the fantastic achievements they’ve made.”

The nation’s leading hospitals created QUEST to set new standards in healthcare that ensure the delivery of high-quality, cost-effective care. In five and a half years, they have saved more than 136,000 lives and $11.6 billion.

Top performance thresholds were established at the top quartile of performance from a baseline period in all measures except cost of care, which was based on the median of the total inpatient cost per case-mix-adjusted discharge. Top performance methodology for each dimension varied depending on the unique measure calculation and methodology.

About Paoli Hospital

Paoli Hospital, a member of Main Line Health, is a 231-bed, not-for-profit acute care hospital and Level II Regional Trauma Center with outpatient facilities in Exton and Collegeville. In 2012, Paoli Hospital was named for the fourth time among the nation’s 100 Top Hospitals® by Truven Health Analytics. It was one of only 20 medium-sized community hospitals nationwide and the only hospital in Pennsylvania to make the list in this category. Paoli was named among US News & World Report’s Best Hospitals for the Philadelphia metro area for excellence in four specialties including gastroenterology and GI surgery, geriatrics, orthopedics, and urology and is a multi-year recipient of the Premier “Award for Quality” for providing outstanding patient care and maintaining operational efficiency. Paoli is one of only three percent of hospitals nationwide to earn Magnet® Designation twice for its superior nursing staff. For more information about Paoli Hospital, visit

Mary Kate Coghlan
Communications Specialist

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