Mission The mission of The Home Care Network is to promote and maintain the independence and well-being of individuals and families in the communities served by Jefferson Health System by bringing to the home a coordinated and comprehensive array of health services and products that meet their care needs.
Our Vision Describes What We Will Be.
Vision
We are the premier home care provider in the Delaware Valley and widely recognized as a leader among our peers. Within our system, we are viewed as a significant asset. Widely respected and well connected, we are an essential component in the continuum of care and true partners with our affiliate providers. Because we operate effectively and are not burdened by the barriers of our system, we are the role model and trendsetter for integration and consolidation.
Our stakeholders within the system have come to recognize the public's perception of and preference for the home as their care setting. Therefore, they view the home as the preferred care environment. Since patients view us as competent and caring professionals and we achieve the best possible outcome for each and every patient, their experiences with our organization are extremely positive.
We are the employer of choice in our market. Attracting the best and brightest, most talented and gifted people to our organization, we proactively and continually develop our people to create significant organizational capabilities. Our employees are engaged to us and engaging to our customers.
We are one team with a common culture based on common values. Operating with unbending integrity, our culture is customer focused, results oriented, entrepreneurial and open. We provide opportunities for our people to communicate, and we listen to them. Our culture recognizes, rewards and values our people. By empowering our people to make the decisions and take the risks necessary to do their jobs well, we have created a culture where people never say, "It's not my job." Other home care providers study us and the way we operate both internally and externally.
Our Statement of Purpose Describes What We Do.
Statement of Purpose
We Carry Out Our Mission By:
Collaborating with hospitals, physicians, managed care organizations and other health care professionals in the management and provision of patients’ health care at home.
Informing the public about viable alternatives to institutionalization.
Conducting social and clinical research aimed at advancing the knowledge about health care at home.
Educating tomorrow’s health care practitioners about the need for and delivery of health care services in the home setting.
Our Statement Of Philosophy Describes Those Important Understandings That We Share In Common.
Statement of Philosophy
The Home Care Network is a mission-driven organization providing comprehensive home care services which improve the quality of life of individuals in the communities served by Jefferson Health System. We adhere to a set of values that underlie how we act. We measure our success by the satisfaction of our internal and external customers.
Our Values define our principles, standards, and qualities to guide us in how we go about our daily activities, and how we will make decisions to achieve our vision.
Values
Compassion: The patient is our reason for being, and we will provide him/her with care, courteous attention and service. We treat each person with dignity and respect.
Participation: Our people are the most important resources in the organization. We will be most effective when each person is encouraged to contribute to the level of his/her capabilities and recognized for their high performance. From this, we develop a sense of “ownership”, of enthusiasm, positive attitudes, and pride.
Innovation: We encourage initiatives that help us do things better ... to foster continuous learning ... to find new ways to serve our community and to encourage a spirit of entrepreneurship and creativity... to risk failure ... to try again.
Excellence: Our intent is to offer superior service every time, for every individual we serve, in every relationship we establish. This is our character--we are an excellent organization!
Integrity: Our success will be determined by many factors, but the successful organization must have a foundation of ethical behavior, fairness and trust in all of its relationships.
Communication: We consult, ask, inform and receive information in an open and nonjudgmental atmosphere.