Main Line Hospitals: Lankenau Medical Center, Bryn Mawr Hospital, Paoli
Hospital, Riddle Hospital and Bryn Mawr Rehabilitation Hospital
Licensed by the Department of Health of the Commonwealth of Pennsylvania
and accredited by the Joint Commission on Accreditation of Healthcare
The mission of Main Line Health is to provide a comprehensive range of
safe, high-quality health services, complemented by related educational
and research activities, that meet healthcare needs and improve the
quality of life in the communities we serve.
We welcome your feedback and invite you to let us know of any
compliments, concerns, or suggestions on how we can improve our service.
We encourage any patients or visitors to contact us with any issues
about patient care and/or safety at any of our hospitals. If you need to
address a concern, please contact the department manager or supervisor.
Should you need further information, you may contact the hospital
executive office or the hospital administrator on-call by dialing the
hospital operator or calling our comply line:
If we are not able to resolve your concerns about the quality of care or
services provided to your satisfaction, you may contact the Hospital
Quality department to initiate a formal review. The hospital operator
can connect you.
You may also contact the Department of Health or the Joint Commission.
The Department of Health regulations and the Joint Commission standards
deal with organization quality, and safety-of-care issues and the safety
of the environment in which your care is provided. Such concerns should
be addressed to:
PA Department of Health
Division of Acute and Ambulatory Care
P.O. Box 90
Harrisburg, PA 17108
Joint Commission on Accreditation of Healthcare Organizations
Division of Accreditation Operations
Office of Quality Monitoring
One Renaissance Boulevard
Oakbrook Terrace, Il 60181
Phone: 1.800.994.6610 or email: firstname.lastname@example.org
For more information, call 1.866.CALL.MLH.