Our hospital staff is committed to making your stay pleasant. If there is something additional we can do for you, please do not hesitate to ask. We will do all we can to accommodate your request.

Your Personal Belongings & Valuables

We suggest you wear your dressing gown, bathrobe and slippers every time you leave your room. Please do not keep valuables, including cash, important papers, charge cards and jewelry in your room. We advise you to leave these items at home or place them in the hospital safe. Your nurse can assist you with the safekeeping of your belongings. Please remember that the hospital cannot be responsible for the disappearance or damage of your personal possessions. If you discover something missing, immediately contact a staff member on your floor. That person will contact the Security Department at Paoli Hospital Security, ext. 1210.

Meals

Each day you will receive a World Class Patient Service (WCPS) menu on your breakfast tray. The menu is for your meal selections for the following day. Please have it ready for collection after breakfast so we can be sure you receive the selections you prefer. Our staff can assist you in making menu selections and explain any choices unfamiliar to you. If your diet is changed for any reason, our staff will accommodate the change at the next meal. If you prefer a vegetarian or Kosher diet, please mention this to your nurse. Also, please alert us to any food allergies you may have. Your meal may be delayed due to scheduled medical tests or procedures. A courtesy meal tray will be provided when medically allowed after your test or procedure.

Visitor Meal Service - Your visitors may dine with you in your room. They may select meals from our regular patient menu. The charge for visitor meals will be added to your hospital bill. The hospital cafeteria is available to family members and visitors.

Paoli Hospital Cafeteria Hours:

Hot Breakfast  6:30 a.m. - 10:30 a.m.
Lunch  11:30 a.m. - 2:00 p.m.
Break  2:00 p.m. - 4:30 p.m.
Dinner  5:00 p.m. - 7:00 p.m.
Vending machines are available at all times and are located on the ground floor across from the cafeteria.

Smoke-Free Hospital

Our hospital is a smoke-free hospital. While smoking in a private room would seem to be a patient's right, the right to freedom from involuntary second-hand smoke, we believe, must take precedence. Smoking
in the hospital also contradicts our basic mission of regaining and maintaining health.
Visitors and patients may smoke only in designated areas outside of the hospital building.   Hospital Policy requires a physician's order permitting patient to smoke.

MAC Machine (ATM/Automatic Teller Machine)

An ATM (Automatic Teller Machine) is located in the main lobby.

Notary Public

Our staff includes Notaries Public who are available to notarize your documents. There may be a nominal fee for this service. Call the Patient Advocate, ext. 1098.

Mail

Please ask your friends and family to put your full name and room number on the front of the envelope and address your mail to:

Paoli Hospital
255 W. Lancaster Ave.
Paoli, PA 19301-1792

If your room is changed or if you are discharged, we will forward any mail you receive.

Paoli Apothecary

Both prescription drugs and over-the-counter medications are available for patients to purchase at the hospital. Paoli Apothecary is located in Medical Office Building I, Suite 107, extension 7255.

Gift Shop/Cart

The Gift Shop, located in the main lobby, is operated by the Paoli Hospital Auxiliary. Proceeds are used to support hospital programs and services. The Gift Shop offers a variety of cards gifts, toys, fresh flowers, sleep wear and toiletries for your convenience. It is open weekdays from 9 a.m. to 5 p.m., Saturday from 10 a.m. to 5 p.m. and Sunday from 1 p.m. to 5 p.m. Visit us online to view selected merchandise or to request a delivery.

A Hospitality Cart is stocked with a number of items from the Gift Shop. If you don't see something you need, please ask the volunteer, or call the Gift Shop at ext. 1104.

Latex Balloons

Because of our "latex safe" policy, latex balloons are not permitted in the hospitals or surrounding areas. Latex balloons are filled with and/or covered with powder that gets into the air we breathe and causes more latex sensitivity. It also can get into wounds and cause adhesions and granulation. Please ask visitors to take latex balloons back out to the car. Mylar balloons are a safe alternative.