Office RN **(Call Center Environment) Lankenau Heart Group Access Center Lankenau Medical Center – Wynnewood, PA
We are looking for an Office RN to join our Access Center team in the
Lankenau Heart Group.
Qualified candidate will utilize clinical skills and will focus on
providing a superior patient experience in conjunction with providing
clinical support as an extension of the patient care team including
triaging patients, answering medical questions and handling all clinical
urgent patient and physician requests. Candidate will work with
department administrators, physician leaders, clinicians, and the
operations team in the implementation and development of protocols as
well as refining of processes and protocols. Candidate will develop and
conduct training programs for Access Center staff, routinely meet with
clinical staff to ensure proper patient care management and serve on
committees as requested.
Must have five to seven years of clinical experience with multispecialty
background (Cardiology required), strong clinical knowledge with strong
analytical, organizational and customer service skills and working
knowledge of managed care. Candidate must have strong computer skills
including knowledge of various clinical systems (use of an EMR and
computer scheduling system preferred) and EXCEL, PowerPoint, Microsoft
Office as well as other reporting tools. Current RN license and
Bachelors degree required.
We offer a salary and benefits package that is commensurate with
experience. The staff is respectful and appreciative. Interested
candidates can e-mail a resume and salary requirements to: BatotC@mlhs.org.
No Phone Calls Please.
For more information, call 1.866.CALL.MLH.