Financial Assistance Options Including Charity Care
Main Line Health’s mission is to provide a comprehensive range of safe,
high-quality health services, complemented by related educational and
research activities, which meet healthcare needs and improve the quality
of life in the communities we serve.
One of the ways Main Line Health fulfills this mission is to provide
financial assistance to those members of the community who are in need.
There are several different programs that have been established for this
purpose. Each of the programs has a unique set of criteria which must be
met in order to qualify for financial assistance. The patient is
responsible for seeking the appropriate advice from third parties to
assist them in making the correct decisions when applying for these
programs. Please remember that it is the patient's ultimate
responsibility to apply, and provide the necessary information to
qualify for the program. Main Line Health cannot ensure that the patient
will qualify for such programs.
No patient will be refused emergency treatment at Main Line
Health because of their financial status.
Main Line Health provides financial counselors at each hospital to help
patients find ways to meet their financial obligations for the services
provided to them. Specifically financial counselors:
help patients apply for government assistance programs such as
medical assistance or Main Line Health’s Charity Care Program
review to see if patient will qualify for uninsured discount
assist with extending payment arrangements
Any patient may request to speak to a financial counselor when being
treated at Main Line Health. Uninsured patients who are admitted to the
hospital will automatically receive help from a financial counselor.
For questions about Main Line Health’s Financial Counseling program,
please call 484.580.1891.
Option 1: Government Sponsored Medical Assistance
There are a number of available programs from the Federal, State and
Local levels such as medical assistance which can help pay the
medical bills of people who have low income and cannot afford medical
care. Often, patients are unaware of these programs or are unable to
access them due to the cumbersome enrollment process required to receive
these benefits. For your convenience, Financial Counselors can help you
apply for Medical Assistance to determine if you qualify.
Option 2: Charity Care
Main Line Health offers Charity Care/Financial Assistance in accordance
with our policy for those who do not qualify for medical assistance
based on a patient’s annual income and a patient’s household size. For
patients with incomes of 200 percent or less of the Federal Poverty
Guidelines 100 percent Charity Care is offered. For patients with income
between 200 percent and 500 percent of the Federal Poverty Guidelines
significant charity discounts are offered. Main Line Health Financial
Counselors can assist you with the Charity Care/Financial Assistance
application to fulfill your financial obligation.
Option 3: Uninsured Patient Discount
Uninsured Patients whose income is in excess of 500 percent of the
Federal Poverty Guidelines will be eligible for a discount based on the
For all Inpatient Non-Elective services a discount of 60 percent
off total charges will be applied.
For all Inpatient Elective services a discount of 40 percent off
total charges will be applied.
Emergency Department services, those treated and released, a
discount of 40 percent off total charges will be applied with a
maximum reimbursement of $1000.00.
All other Outpatient services a discount of 40 percent off total
This uninsured discount cannot be combined with any other discount.
Patients who are receiving elective cosmetic or plastic surgery and
elective bariatric surgery are not eligible. Insurance deductibles,
Co-Payments and Co-Insurance amounts are not eligible for discount.
Main Line Health applies the Uninsured Patient Discount on a consistent
and non-discriminatory basis.
If you are unable to pay the patient responsibility portion of your bill
at the time of service or at the time of discharge, you may qualify for
an extended, interest free payment plan. If you need assistance to
extend payments, please call a Financial Counselor at 484.580.1891.
For more information, call 1.866.CALL.MLH.