Recent advances in medical treatment and technology, as well as in the
therapies available outside the hospital, have greatly reduced the
length of time most people must be in a hospital. Today, only patients
who are acutely ill need to stay in a hospital for care.
Although you may no longer need the hospital's acute level of care, you
may still require some type of continuing care after you leave. It is
important that you consider your discharge plans almost immediately upon
your hospital admission to ensure that arrangements are in place when
you are medically ready for discharge. Early planning will speed your
recovery, avoid costly delays and optimize your use of healthcare
Staff from our Care Management Department will work with you and the
hospital team to coordinate services for your post-hospital care.
Depending on your individual needs, these services may include use of
our outpatient physical, occupational or speech therapy services;
outpatient cardiac rehabilitation; outpatient nutrition counseling;
outpatient pulmonary services; home care services; a skilled nursing
facility; or a rehabilitation hospital.
Every patient is assigned a case manager upon admission to the hospital.
Because these decisions and arrangements may be difficult and
time-consuming, you and your family should talk with a member of the
Social Work or Case Management Departments as soon as possible. Our
staff can also help to answer questions about your insurance coverage.
For more information call the Paoli Hospital Care Management Department
To help your discharge from our hospital go smoothly, please:
Withdraw any valuables you have kept in the hospital safe
Pack all your personal belongings
Advise family members or friends that the expected discharge
time is 12:00 noon
Leave a forwarding address in the event you are not returning to
the address recorded with Admissions
Your case manager or social worker has worked with you and your family
to identify and provide any continuing services you may need at home.
Before you leave the hospital, your physician or nurse will review
discharge instructions, including medications, diet, activity
restrictions and future appointments.
Maternity patients and their babies may be discharged from the hospital
directly from the Labor/Delivery/Recovery Suite with physician
permission. We remind parents to bring a car seat, as Pennsylvania law
requires that all infants must be restrained in a car seat while in a
Be sure you have the right medicine. When you pick up your medicines,
ask the pharmacist to confirm that you have the correct medicine. Also
ask why you are taking the medication and request written information
about possible side effects.
Be sure you understand all medication directions and know how to take
each medicine. Review any special directions on your medicine labels.
If you are given a liquid medication, ask your pharmacist about the best
way to measure your dose.
Patient Financial Services Office
Hours: Mon-Fri 8:00 a.m. to 8:00 p.m., Sat 9:00 a.m. to 1:00 p.m.
The Patient Financial Services Office is available to answer any
questions you may have about your hospital bill and methods of payment.
After your insurance company has made its payment, you will receive a
statement for the balance due. You are responsible for the unpaid
portion of your bill.
It is the hospital's policy to provide necessary hospital care, free of
charge, to patients who meet certain financial criteria. If you feel
that you cannot afford to pay your hospital bill, please contact the
Patient Financial Services Office.
Your Hospital Bill
Your basic room rate includes the charges for:
Regular, special-diet, or alternative-menu meals
General nursing care
Your basic room rate does not include the following common charges:
Guest or visitor meals
Coronary care or intensive care units
Operating or delivery room
Physical, occupational or speech therapy
Special drugs or medications
X-ray examinations or treatment
You will receive a separate bill for:
Private duty nurse's fees
If you have any questions regarding your hospital bill or payment
methods, please call the Patient Financial Services Office at
Your Physician's Bill
Your physician's bill is separate from your hospital bill. Your
attending physician and any consulting physicians will bill you
Hospital-based physicians, including anesthesiologists, radiologists,
pathologists and Emergency Department physicians, will also bill you
directly. For questions regarding these bills, please call:
United Anesthesiologists — 800-222-1442
Main Line Emergency Room Physicians — 877-438-0745
Main Line Pathology Associates — 1-888-625-4685
Radiology Associates of the Main Line — 800-575-7892
Main Line Imaging (MRI & PET/CT) — 800-800-1617
Main Line Health Labs — 610-229-4100; www.mainlinehealth.org/labs
Main Line Health Care — 484-565-1640; www.mainlinehealth.org/mlhc
Please ask your attending physician and hospital-based physicians the
extent to which they participate in your insurance plan. Not all
physicians participate to the same degree as the hospital.
New Appointments 1.866.CALL.MLH or 484.580.1000
255 West Lancaster Avenue
Paoli, PA 19301
For more information, call 1.866.CALL.MLH.