Billing Inquiries

Got a question about your bill? Main Line Health Laboratories Main Line Hospitals – Laboratory Services has put together this guide to assist patients with questions or issues concerning invoices and payment.

• How to Contact an Main Line Hospitals – Laboratory Services Billing Representative
• Main Line Hospitals – Laboratory ServicesParticipating Insurance Plans
• Main Line Hospitals – Laboratory Services Keystone Stat Services List (PDF document)
• Medicare and Medical Necessity (Centers for Medicare and Medicaid Services Web site)

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How to Contact a Billing Representative

You may contact a billing representative with any questions or concerns you may have regarding a Main Line Hospitals - Laboratory Services charge. Questions about any other bills or charges should be directed to the contact information shown on the bill. 

• By Phone: You can contact a billing representative Monday through Friday from 8:30 a.m. to 4:00 p.m. by calling 484-580-4100.
• By E-mail: Use our convenient online form so that you can send us an e-mail inquiry.

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Managed Care and Third Party Guide: Participating Insurance Plans

This is a guide to the plans that currently participate. Main Line Hospitals - Laboratory Services is not responsible for deductibles, copays or rejected claims. Consult the provider list of your medical insurance plan before service.

Plan	In Network	Out of Network
Aetna Open Access HMO	X
Aetna QPOS	X
Aetna Choice POS	X
Aetna USAccess	X
Aetna Open Access, Elect Choice	X
Aetna Open Access, Managed Choice	X
Aetna Managed Choice	X
Aetna Open Choice PPO (including JeffPLUS PPO - MLH Employees)	X
Aetna Traditional Choice	X
Aetna Golden Choice Plan	X
Aetna HMO (including JeffPLUS HMO - MLH Employee HMO)	STAT services only	X
Aetna HMO - Elect Choice	STAT services only	X
Aetna HMO - Golden Medicare HMO	STAT services only	X
AmeriChoice Medicaid HMO (HMA)	X
AmeriHealth Administrators	X
AmeriHealth Traditional	X
AmeriHealth Personal Choice PPO	X
AmeriHealth 65	X
AtlantiCare – Intergroup PPO	X
Blair Mill Administrators	X
Blue Chip/Caring Foundation	STAT services only	X
Blue Cross Blue Shield Federal Insurance	X
Blue Cross/Traditional	X
Blue Cross Out-of-Area	X
Blue Shield, Traditional	X
Blue Shield, Out-of-area	X
Capp Care – see Intergroup PPO	X
CCN (Community Care Network) PPO	X
Champus	X
Choice Care (Humana) PPO	X
CIGNA HMO Main Line Hospitals – Laboratory Services	Cannot Provide Lab Services
CIGNA Indemnity	X
CIGNA PPO	X
Clear Care Corporation PPO	X
Commercial Indemnity Insurances	X
Community Care Network PPO	X
Devon Health Services	X
Employers Health	X
EverCare (Medicare)	X
Evolutions Health Care (Formerly Guardian Resources)	X
First Health PPO	X
Formost	X
Great West	X
Health Partners	Cannot Provide Lab Services
Health Payors Organization	X
HealthSource (MultiPlan)	X
Humana PPO	X
Independent Health	X
Intercounty (Amerihealth Admin.)	X
Intergroup PPO	X
Keystone HMO - Keystone 5, 10, 15	STAT services only	X
Keystone HMO - Keystone Select I & II	STAT services only	X
Keystone HMO - Keystone Preferred	STAT services only	X
Keystone HMO - Keystone Commonwealth	STAT services only	X
Keystone HMO - Keystone POS	STAT services only	X
Keystone HMO - Keystone 65 HMO	STAT services only	X
Keystone HMO - Keystone 65 Choic	STAT services only	X
Keystone Mercy Health Plan Main Line Hospitals – Laboratory Services	Cannot Provide Lab Services
Managed Care Inc. (Galaxy Health Network) PPO	X
MasterCare (see PPO Next)	X
Medicaid, Out of State Main Line Hospitals – Laboratory Services	Cannot Provide Lab Services
Medicaid, PA	X
Medical Resources Inc.	X
Medicare, Traditional	X
MultiPlaN	X
Mutual Of Omaha	X
National Preferred Network	X
New England Insurance	X
Nova Healthcare Administrators	X
Oxford Freedom	X
Personal Choice PPO	X
Personal Choice 65	X
Personal Choice/Blue Choice POS	X
Personal Choice Blue Card out-of-area PPO	X
Personal Choice Federal Federal Employees Program (FEP)	X
Personal Choice - Security 65	X
Personal Choice - 65 Special	X
PPO Next (formerly Preferred Health Care Network – Maxnet)	X
Preferred Care	X
Private Health Care Systems (PHCS)	X
Rail Road Medicare	X
Student Insurance	X
United Health Care	X
Well Care	X

Notes:

• JeffPLUS PPO pays 100 percent of allowed charges if Main Line Hospitals - Laboratory Services is used.
• Aetna and IBC HMO patients: HMO patients must use their primary care physician’s (PCP) capitated lab for routine lab services to get maximum benefits. The patient may have specimens collected at a Main Line Hospitals - Laboratory Services facility if the PCP’s capitated lab (Quest or LabCorp) requisition form is used.