FIRSTCALL, Your Employee Assistance Program, can help when an employee's performance, attendance or substance abuse issues impact the workplace. A Manager Referral can be an effective tool in improving productivity. Managers may refer an employee to the EAP, either as a suggestion or as part of a disciplinary process. A mandatory referral requires the employee to utilize the services of the EAP based on a documented violation of a stated company policy.
To initiate a manager referral, call 1.800.382.2377 to let us know the employee is being referred and the reason for the referral. Ask the employee to sign a Confidential Release of Information Form so that we can communicate his/her attendance at the EAP and compliance with EAP recommendations to you. Ask the employee to call 1.800.382.2377 to make an appointment.
Things to consider:
For a consultation regarding policy development or dealing with a troubled employee, please contact your FIRSTCALL account manager.
For more information about how FIRSTCALL can help your company, please contact our director of business development or call 1.800.382.2377.
Online tools to help manage your daily life.
FIRSTCALL Employee Assistance Program 1-800-382-2377
Copyright ©2014 FIRSTCALL