Patient & Visitor Information

ATTENTION VISITORS: To Reduce Flu Risk, Main Line Health Hospitals Limit Visitors to Age 17 and Older 

To help acquaint you with Lankenau Hospital, our healthcare procedures and patient and guest services, we have prepared this patient information guide. We encourage you and your family to check out the links below to become familiar with all of our features and procedures -- including your Patient Rights and Responsibilities -- before you and your loved ones are admitted.

In addition to your physician and our nursing staff, our Patient Care Managers are here to assist you in any way they can. If you have a general question or concern which about your hospital stay, please call the Patient Advocate, whose number is 610-645-2345. All other hospital-related calls should be directed to 610-645-2000.

More About Patient and Visitor Information...

Directions to Lankenau Hospital

Obtain driving directions as well public transportation and airport information to Lankenau Hospital. directions 

People Who Care for You

Our hospitals provide a wide range of medical services to meet virtually all your healthcare needs. From our extensive inpatient services to our wellness programs, all our healthcare services are provided by highly educated, qualified individuals. meet our team 

Patient Safety In & Out of the Hospital

Safety and security are big issues today. There’s one safety issue that is often less publicized, even though it’s an important daily concern for all of us. That issue is “patient safety” - something that Lankenau Hospital considers a priority. more 

Your Accommodations

Find out everything you need to know about your hospital room from the temperature to calling your nurse. more 

Communication Services

Lankenau Hospital offers you the opportunity to enjoy telephone and television service during your stay. view 

CarePages Help Lankenau Hospital Patients and Loved Ones Stay Connected

CarePages are FREE private, personalized web pages that allow patients to stay in touch with family and friends during their hospital stay. Patients can post news updates and photos, send and receive messages, share patient information. more 

For Your Health

At Lankenau Hospital, providing each patient and their family with information about their health, treatment options, and care plans is one of our primary focuses. Please help us meet your needs by letting us know if there is anything else we can do to help you understand your condition and plan of care. more 

Visiting Hours

We realize that time with your family and friends is an enjoyable part of your day, but at Lankenau Hospital our primary concern is your speedy recovery. Visiting hours vary from unit to unit so find out where and when you can visit with your family and friends. more 

For Your Comfort and Convenience

Our hospital staff is committed to making your stay pleasant. If there is something additional we can do for you, please don't hesitate to ask. We'll do all we can to accommodate your request. more 

Maternity Information

Important Information regarding your newborn's nursery, birth certificate and security. more 

Discharge and Financial Arrangements

It is important that you consider your discharge plans almost immediately upon your hospital admission to ensure that arrangements are in place when you are medically ready for discharge. more

Important Information You Should Know

Additional patient information you should be aware of including organ donation, chaplaincy services, bioethics, legal concerns and patient complaints. more 

Patients Rights and Responsibilities

Lankenau Hospital believes that if patients understand their care, it contributes to their progress and recovery. We believe you have the right to know the hospital's rules and regulations that apply to your conduct as a patient. more

Telephone Directory

Important phone numbers you may need during your stay at Lankenau Hospital. find 

Volunteering and Donations

Find out about the many opportunities Lankenau Hospital has for you to volunteer or make a donation through a planned gift or a donation to our thrift shop. Help us build and strengthen our programs and services to the community. view

Parking

Parking is available in the visitor garages on campus. read 

Wireless Internet Access

Patients and visitors at Lankenau Hospital can now connect wirelessly to the World Wide Web from their laptop computers and PDA's. Keep in touch with work, family, friends and current events during your hospital stay or while sitting in one of our waiting areas. more 

Pain Management

Lankenau Hospital is committed to providing high quality, safe pain management for all patients. Learn more about the many types of pain, tips to get the best pain relief, and other important information. more 

Lankenau Hospital Map and Destination Guide

Download a printable flooplan map of the entire Lankenau campus with guides to all buildings, floors and departments. (Note: This is a PDF document. Adobe Acrobat required to view). map  

Authorization for Discharge of Health Information

Download and print out instructions and forms authorizing Lankenau Hospital to release your patient and medical records to the persons and parties of your choice. (PDF document. Adobe Acrobat required). more 

Autologous Blood Donation

For individuals wishing to use their own blood for upcoming surgery-related transfusions at Lankenau Hospital, the American Red Cross offers the option of autologous blood donations. The procedure is an option only for elective surgery. All donors must meet American Red Cross medical criteria. A physician's written prescription is required for autologous donations. Ask your surgeon for more information or call 1-800-35-BLOOD.