Main Line HealthCare physicians and staff are committed to providing you
with the best possible care. We will be happy to discuss our
professional fees with you at any time. Your clear understanding of our
Financial Policy is important to our professional relationship. Please
ask the office manager if you have any questions about our fees,
financial policy, or your financial responsibility.
FULL PAYMENT IS DUE AT THE TIME OF SERVICE, unless
previous arrangements have been made. In the case of a minor, the
patient’s accompanying adult, parent, or guardian is responsible for
payment at the time of service. This includes all insurance co-pays.
We accept CASH, CHECKS, VISA, and MASTERCARD.
We participate with the following insurance carriers:
PA Blue Shield
Personal Choice / Keystone Health Plan East
Aetna- (HMO and PPO Plans)
Choice Care (Humana)
United Healthcare (MAMSI, Evercare, & Oxford)
Community Care (behavioral health)
First Health/CCN (Coventry Health Care)
Devon Health Services
Galaxy Health Network
PPO Next (Mastercare PPO & PHN)
Great West Life
Workmen’s Compensation and Auto Insurance (with appropriate
If you are covered by any of these carriers, it is necessary for you to
provide our office staff with the required information that enables us
to bill your carrier. In some circumstances even participating insurance
plans may leave a balance that you must pay. It is not our
responsibility to know what limitations, exclusions, deductibles or
copays each group insurance plan might leave to a patient’s
responsibility. Your doctor may participate with other insurance plans
not listed above. Please check with the practice office staff to see if
your insurance plan will be accepted.
Other Non-Participating Insurance Plans
Insurance will not be accepted for
office charges for non-participating insurance plans; however, a
receipt will be provided that includes all of the required
information for you to receive reimbursement from your insurance
Inpatient, Nursing Facility and Procedure Charges
If an inpatient service, or office diagnostic /surgical
procedure is performed, we will file an insurance claim as a
courtesy to our patients. You must provide our office with
specific insurance company information in order for this claim
to be filed. After 30 days if payment has not been received, the
balance will be transferred to your responsibility. We will not
become involved with disputes between you and your insurance
company regarding deductibles, co-insurance, covered charges,
secondary insurance, “usual and customary” charges, etc., other
than to supply factual information as necessary. You as the
insurance policy holder are responsible for the timely payment
of your account.
Delinquent Accounts An account is considered past due 30 days following billing
unless other arrangements have been made. Unpaid accounts beyond 90 days
are considered delinquent and may be forwarded to a collection agency.
We would appreciate your help and the courtesy of a call if you are
unable to keep an appointment. Please notify our office at least twenty
four (24) hours prior to the appointment time. We reserve the right to
charge a missed appointment fee for each appointment that is not
canceled in a timely manner.
Billing Office Hours For your convenience, our billing office is staffed Monday
through Friday from 8:00 AM to 4:00 PM. The phone number is 484-565-1640
or 800-953-9792. Our knowledgeable staff will be happy to address any
questions or concerns you may have regarding our financial policy or
Main Line HealthCare
Main Line HealthCare is a dynamic network of multi-specialty physician
practices located in the suburbs of Philadelphia and affiliated with
Main Line Health.
For more information, call 1.866.CALL.MLH.