mms://video.mlhs.org/mlhsuperiorexperience.wmv

Mission
The mission of Main Line Health is to provide a comprehensive range of health services complemented by related educational and research activities that meets community needs and improves the quality of life in the communities we serve.

Vision

The Main Line Health System will thrive as both the health care provider of choice and a good neighbor in the communities we serve.

• We will have strong linkages and appropriate care across the continuum of health services
  
• New relationships will connect the Main Line Health System with physicians, consumers, employers and payers to foster cost-efficient, special and unique services
  
• We will be a part of new organizational affiliations and relationships in existing and adjacent geographic areas in order to continue to be of service to our community
  
• An environment of collaboration, motivation, loyalty and respect among staff, volunteers, physicians and Board members will be encouraged and supported.

Values

• Compassion
  The patient is our reason for being, and we will provide him/her with care, courteous attention, and service. We treat each person with dignity and respect.
• Participation
  Our people are the most important resources in the organization. We will be most effective when each person is encouraged to contribute to the level of his/her capabilities and recognized for their high performance. From this, we develop a sense of "ownership," of enthusiasm, positive attitudes and pride.
• Innovation
  We encourage initiatives that help us do things better...to foster continuous learning...to find new ways to serve our community and to encourage a spirit of entrepreneurship and creativity...to risk failure...to try again.
• Excellence
  Our intent is to offer superior service every time, for every individual we serve, in every relationship we establish. This is our character--we are an excellent organization!
• Integrity
  Our success will be determined by many factors, but the successful organization must have a foundation of ethical behavior, fairness and trust in all of its relationships.
• Communication
  We consult, ask, inform, and receive information in an open and non-judgmental atmosphere.

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