Important Information for New and Existing Patients

Save time on your first visit to the Lankenau Pain Center. Take a moment to view and print out our Patient Forms.  Fill out the forms in the comfort and convenience of your own home. Bring the completed forms with you on your first visit. You can also mail or fax them to us prior to your appointment.

Patient Guidelines...

• Primary Care Referrals: Please obtain all of the necessary referral forms (if required by your insurance) from your primary care physician in advance of your visit. Unfortunately, patients cannot be seen without the appropriate referral.

• Co-Payments: Co-payments and deductibles must be paid upon the patient's arrival. We accept cash, check, and most major credit cards. Non-covered services must be paid for at the time of service.

• Tardiness: Please call if you are running late. Patients arriving more than 15 minutes late may be asked to reschedule. Obviously, we try to deliver the same respect for your time.

• Cancellations: We request that patients who are unable to keep an appointment contact our office at least 24 business hours prior to the scheduled appointment time since there are usually other clients that could benefit from this treatment slot.

• Repeated Missed Appointments: We will be unable to schedule future appointments for patients having three (3) missed appointments and/or cancellations without appropriate notice, particularly if we feel that these missed appointments are adversely affecting our intervention/treatment plan.